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RMS Operation Dept
The Operation Dept follows every vessel from departure to arrival. It keeps the voyage record straight and coordinates port calls with agents, terminals and the ship.
Fleet movements, voyage logs, port calls, ROB & daily noon reports.
What this department handles
- Vessel movements, ETAs and voyage planning
- Port call coordination with agents and terminals
- Voyage logs and daily noon reports
- Remaining on board (ROB) figures for fuel, water and cargo
- Day-to-day contact between ship and office
When you write to us
Put these in your email so it reaches the right desk and gets a full answer the first time:
- Vessel name and voyage number
- Port and date concerned
- The report or log you are sending (attach it)
- Who on board or ashore to reply to
Department address
operations@rigelmarinesolution.comSubject: RMS Operation DeptHow your request is handled
1 · You write
Email operations@rigelmarinesolution.com with “RMS Operation Dept” in the subject, or call 0966 719 5134.
2 · It reaches the desk
Your message goes straight to the RMS Operation Dept desk, with your details and attachments.
3 · We reply
We answer from the department address and bring in other departments when needed.